Localised approaches to improving digital inclusion and reducing health inequalities


100% Digital Leeds are supporting health and care providers in Inner South and Inner East Leeds to develop and test a place based model for enabling inclusion to digitised health and care services, with the aim of reducing health inequalities. What we learn from the development and implementation of this model will inform the future development of digital health and care services to ensure they are inclusive across Leeds.

We will do this by working closely with and strengthening partnerships between local healthcare providers and public and third sector organisations (including Leeds City Council departments) to increase the provision of digital access, skills, and support available locally, and improve awareness of and support to access to health and care services.

This work will be guided by monthly updates from us on our work within the area, and regular meetings with the respective Local Care Partnership (LCP) and Primary Care Network (PCN) steering groups to ensure that we support their aims and objectives of increasing access to digital health and care services and the uptake of digital health tools. 

Key health and care partners

Inner South: Beeston & Middleton LCPs are leading on the work, covering the Beeston, Middleton, Holbeck, Hunslet, and Belle Isle areas.

Inner East: Burmantofts, Harehills and Richmond Hill PCN is leading on the work in partnership with the local LCP.

Call for partners from all sectors

100% Digital Leeds is a Council-led movement aimed at making Leeds the most digitally inclusive city for all. We do this by working with and within communities across the city to build capacity, connectivity, and confidence at a grassroots level, and to improve digital access, skills and support for those who need it most.

We work with partner organisations from across all sectors who already reach, understand, and have a trusted relationship with local people and communities most likely to be digitally excluded. We support these intermediary organisations to better understand and improve the digital inclusion of their service users by: training staff and volunteers to be Digital Champions; utilising our Table Lending Scheme to improve connectivity; building organisational networks to promote partnership working and shared learning and resource; and, supporting organisations to access additional resource such as highlighting relevant funding opportunities or connecting them with specialist organisations.

If your organisation supports people in the areas covered by these localised projects we would love to hear from you. Contact us, specifying that you would like to support this project and which area if applicable, and a Digital Inclusion Coordinator will be in touch.

Our goals:

  • More organisations in the area engaged with the 100% Digital Leeds programme
  • More Digital Champions active in the community
  • More resource brought into the area to tackle barriers to digital inclusion
  • Improved links between local organisations across all sectors and local healthcare providers
  • Improved third sector knowledge of health and care pathways and systems, putting organisations in a better position to support their service users to access health and care provision
  • Improved awareness of and signposting to digital inclusion support in the community
  • More residents benefiting from these interventions

This will be monitored using our existing evaluation framework.

If you would like to find out more or get involved contact us.

Webinar that took place Wednesday 11th November 2020